Zhejiang Mobile Company Toilet Water Incident
Zhejiang Mobile Company was once reported to be involved in an incident related to 'toilet water', but subsequent developments have reversed the situation. Currently, there is no conclusive evidence indicating that the company used toilet water to fill bottled water for customer consumption.

Initial Exposure of the Incident
On March 20, 2020, a security guard at a China Mobile outlet in Jinhua City, Zhejiang Province (with some reports mentioning Yiwu City), filed a complaint. The guard claimed that the outlet was engaging in the reprehensible act of filling bottled water with toilet water and then serving it to customers. He described the bottled water as turning green and emitting a foul odor, and even reported that some children experienced symptoms such as diarrhea after drinking it. This complaint attracted widespread social attention and raised concerns among the public regarding the outlet's hygiene and safety standards, as well as the protection of customer rights.
Subsequent Statement by the Security Guard
However, on March 22, the security guard in question released a video stating that the content of his previous video on March 20 was incorrect. He explained that his emotional state had led him to make a false complaint. The actual situation was that the water barrels had not been cleaned for a long time, leading to water quality issues, rather than the act of filling bottled water with toilet water. This reversal made the incident more complex and raised further doubts among the public about its authenticity.
Response from China Mobile
China Mobile issued a survey announcement in response to the incident, clearly stating that the claims made by the complainant were unfounded. The company emphasized that the source of the bottled water was normal and that the reprehensible behavior alleged by the security guard did not occur. It also indicated that the security guard involved would face accountability, and such behavior could be considered slander. This response demonstrated the company's commitment to protecting its reputation and taking a serious stance against false complaints.
Police Handling of the Situation
The local police stated that the Health Bureau was handling the matter. Currently, based on publicly available information, no further investigation results have been announced. Therefore, the final truth of the incident still awaits more in-depth investigation and authoritative conclusions from the relevant authorities.




