Seaside Portable Toilet Charging 10 Yuan
The situation where a seaside portable toilet charges 10 yuan occurred on the seaside of Jinfeng Town, Fuzhou City, Fujian Province. This toilet is a mobile container purchased by the operator, Mr. Liu, and has only one toilet cubicle and one toilet seat.
Reasons for Fee Adjustment
Initially, the fee for using this portable toilet was 6 yuan per use. However, due to a large number of people using it and Mr. Liu being the only one responsible for cleaning, the cleaning was not timely, leading to numerous complaints. To control the flow of people and reduce the cleaning pressure, Mr. Liu increased the fee to 10 yuan per use. In addition, the fee for taking a shower is charged at a rate of 2 yuan per minute.
Usage Rules Explanation
The duration displayed on the mini-program does not equal the actual usage time of the toilet. This duration indicates that during this period, no one else can enter the toilet by scanning the code. However, in reality, the time for using the toilet is unlimited. When a user enters the toilet and closes the door properly, there will be a sign inside the toilet indicating that the usage time is unlimited. After the countdown ends, the door lock will not open automatically, and people outside cannot open it by scanning the code. The user can unlock and leave from inside the toilet using a key.
Changes in Business Situation
Before the fee was adjusted to 10 yuan per use, this container could generate an average income of about 100 yuan per day. However, after this fee adjustment was exposed, it attracted social attention. Mr. Liu then adjusted the price to 2 yuan per use, attempting to attract users again with a more people-friendly price. But as the incident continued to develop, it brought him a certain amount of pressure. Eventually, he pulled the container back in the middle of the night, and currently, this container has been suspended from use.
Event Inspiration
This incident reflects some problems in the operation of public facilities. On the one hand, when providing services, operators need to balance the relationship between revenue and service quality, set reasonable prices, and ensure the cleanliness and maintenance of the facilities. On the other hand, the public is also quite concerned about the fees and usage rules of public facilities. Operators should fully communicate and explain in advance to avoid unnecessary misunderstandings and disputes.
