Prefabricated House Finished Product Visit Plan

The following content can be referred to for designing a visit plan for prefabricated house finished products:

I. Preliminary Preparations

1. Customer Pre-research: One day before the customer's visit, complete a needs assessment via phone or WeChat. Record the customer's housing purchase attributes (first-time homebuyers, home improvement, investment), preferred unit types, budget range, and core concerns (such as schools, transportation, healthcare), as well as their mode of transportation and the composition of their visiting party, to facilitate targeted reception.
2. Material Preparation: In addition to regular project brochures and unit type leaflets, prepare exclusive props based on customer needs. For example, for customers interested in smart homes, prepare demonstration devices for smart door locks and lighting control systems; for customers concerned about quiet living conditions, provide sound insulation decibel testing tools; for families with children, offer cartoon plush toys and drawing books; for customers accompanied by elderly individuals, prepare portable cushions and warm water cups.
3. Staff Allocation: Form an exclusive reception team, including one sales consultant for full-time coordination, one sand table and area讲解员 (area explainer), one model unit guide, and arrange logistics personnel for transportation and emergency support. Hold a briefing meeting one hour before the visit to clarify customer needs details and the衔接 (connection) points between各个环节 (various stages).

II. Visit Process

1. Arrival Reception: The sales consultant should greet the customer proactively, start the conversation in a personalized manner based on the pre-research information, guide the customer to the reception area, and offer customized bottled water to build rapport through small talk.
2. Sand Table Explanation: The explainer should start with the regional planning, focusing on the customer's core concerns (such as transportation and healthcare), and then introduce the project's internal planning, including building layout, building spacing, greening rate, and property brand. During the explanation, incorporate interactive questions to uncover potential needs.
3. Model Unit Experience: Guide the customer to visit the model unit of the prefabricated house finished product, highlighting the unit design, decoration style, and space utilization efficiency. Demonstrate smart home features or sound insulation effects based on customer needs.
4. Supporting Facility Inspection: If the project has supporting facilities (such as commercial or recreational facilities), arrange for on-site inspections to enhance the customer's intuitive perception of the living environment.
5. Negotiation and Contract Signing Guidance: After the visit, guide the customer to the negotiation area, provide professional answers to any questions, and recommend housing purchase plans based on their needs to facilitate the contract signing process.

III. Other Reference Forms Huacheng Cement House Factory supports customers in conducting on-site inspections of the factory area, visiting model houses, and inspecting goods on-site. This can serve as a supplementary form for visiting prefabricated houses, helping customers understand the production process and quality control procedures.