Mobile Public Toilet 10 Yuan

There are various controversies surrounding the charging situation of mobile public toilets at 10 yuan per use, as detailed below:

Legitimacy in Question

If the charging standard for this mobile public toilet has not been approved by the price department, it may be涉嫌 (suspected of) illegal charging, and consumers have the right to report it to the relevant authorities. The price department has clear approval procedures and regulations for various service charges. Unauthorized pricing and charging without approval disrupt the market price order. Even if it has been approved by the price department, although it is legally legitimate, it may still trigger public controversy due to high prices.

Lack of Basis for Price Reasonableness

The charging standard of 10 yuan per use far exceeds public expectations. In the general perception of the public, public toilets usually have a certain public-welfare nature, with low or even free charges. Moreover, there is currently no information indicating how the charging standard for this public toilet was formulated, lacking a basis for price reasonableness. Although the operator claims to have invested more than 30,000 yuan in costs, this cannot directly serve as reasonable support for pricing at 10 yuan, as cost allocation and pricing need to consider various factors such as usage frequency and local consumption levels.

Negative Experience Due to Service Model

This public toilet adopts a model of scanning a code to pay and then starting a countdown, which puts psychological pressure on users. Especially for those with constipation and other issues, this countdown model is difficult for them to accept. In addition, the "User Notice" on the public toilet's WeChat mini-program interface states, "The price is clearly marked. Don't say it's expensive. If you think it's expensive, go home for free." This unfriendly and blunt service attitude further reduces the user experience.

Low Public Acceptance

Due to the above-mentioned issues, the public has a low acceptance of paid public toilets and will not choose to use them unless in emergency situations. Under public opinion pressure, the toilet operator has privately changed the price from 10 yuan per use to 2 yuan per use. However, when the media scanned the code, they found that transactions were no longer possible, and the interface showed that the device was offline. This also reflects that the public toilet faces many difficulties and challenges in its operation process.